A torn carpet edge, a burn mark by the fireplace, a rug your dog decided to redecorate — none of it means the carpet is finished. For 35 years, we’ve been repairing carpets and rugs for homes and businesses across Hong Kong, and most of the time, the piece you thought was ruined can be brought back looking the way it did the day you bought it.
We handle the whole thing for you: we come to you for a free consultation, pick the carpet up at no charge, repair it properly, and bring it back. You don’t need to lift it, drag it to a shop, or figure out logistics — that part is on us.
If your carpet or rug is damaged and you’re in Hong Kong, here’s what to do next: send us a photo on WhatsApp or give us a call. We’ll tell you honestly whether it’s repairable, roughly what it will cost, and how long it will take — before you commit to anything.
Carpet & Rug Repairing in Hong Kong
Carpet repairing is the process of fixing damaged carpets and rugs — tears, burns, frayed edges, pet damage, loose seams, wrinkles, and faded colour — instead of replacing them. It’s for anyone in Hong Kong with a carpet or rug that’s damaged but otherwise still worth keeping: homeowners, landlords, offices, hotels, and restaurants.
Our repair service covers patching, re-weaving, seam repair, edge binding, carpet stretching, colour restoration, and specialist rug reweaving for Persian, Oriental, and hand-knotted pieces. We serve Hong Kong Island, Kowloon, and the New Territories, with free pickup and drop-off included. To book, you contact us with a photo or description of the damage, we give you a free assessment and price, and once you confirm, we collect the carpet, repair it, and deliver it back.
Our Repair Services — What’s Included
Not every carpet problem needs the same fix. Here’s what we actually do, broken down by the kind of damage you’re dealing with.
| Damage Type | What We Do | Typical For |
| Tears, rips, holes | Patching or re-weaving to close the damaged area invisibly | Furniture damage, sharp-object tears, moth holes |
| Burns | Removing the burnt fibres and rebuilding the pile to match colour and texture | Cigarette burns, fireplace embers, dropped irons |
| Frayed or worn edges | Edge binding and reinforcement to stop it unravelling further | High-traffic hallways, older carpets, rug edges |
| Loose or separated seams | Re-seaming and reinforcing the join | Carpets in rooms with heavy furniture movement |
| Wrinkles, ripples, buckling | Re-stretching the carpet flat and secure | Poor original installation, humidity, age |
| Faded or discoloured patches | Colour matching and restoration | Sun exposure, spills, uneven wear |
| Pet damage | Chew mark and scratch repair, odour-affected area treatment | Dogs, cats, and their occasional bad days |
| Antique and hand-knotted rugs | Hand reweaving using matched wool or silk, respecting the original weave | Persian, Oriental, and heirloom rugs |
What’s not included: full carpet replacement, new carpet installation, and upholstery repair are separate services — if that’s what you need, we’ll tell you honestly rather than trying to sell you a repair that won’t hold up.
Residential and commercial: we repair carpets in apartments, villas, and homes, as well as offices, hotels, and restaurants across Hong Kong. Commercial jobs — especially in hotels and offices — are usually scheduled around your operating hours so repairs don’t disrupt your business.
What Affects Your Repair Price
We won’t pretend every repair costs the same, because it doesn’t. Here’s what actually moves the price up or down, so you’re not guessing:
- Size of the damage — a small patch costs far less than a full section reweave.
- Type of carpet or rug — synthetic carpet is generally quicker and cheaper to repair than hand-knotted wool or silk, which requires slower, more skilled reweaving.
- Type of damage — a clean tear is simpler than a burn (which needs both structural repair and colour matching) or extensive pet damage.
- Colour matching difficulty — matching a faded 15-year-old carpet takes more work than matching a newer one.
- Location and access — most of Hong Kong is covered at no extra charge, but very remote or difficult-access locations may affect scheduling.
- Urgency — a same-day or next-day repair may be prioritised differently than a standard booking.
We won’t give you a fixed number without seeing the damage — anyone who does is either guessing or planning to add costs later. What we will do is give you a free, honest estimate after a quick photo review or in-person inspection, with no obligation to proceed.
Why Hong Kong Homeowners Choose Us
35 years in the business means we’ve likely seen your exact problem before. A company that’s been repairing carpets in Hong Kong since long before most competitors existed has handled thousands of variations of burns, tears, and pet damage. That experience is why we can usually tell you on the spot whether something is repairable — no guesswork.
Free pickup and drop-off means you don’t lift a finger. Carpets and rugs are heavy and awkward, especially in Hong Kong flats with lifts, stairs, and tight corridors. We collect the damaged carpet from your home or office and deliver it back once it’s repaired, at no extra charge.
Free consultation means you’re not paying to find out if it’s worth fixing. Before you spend anything, we look at the damage and tell you straight — whether it’s a simple, affordable fix, or whether replacement genuinely makes more financial sense. We’d rather lose a job than have you regret spending money on a repair that wasn’t worth it.
We cover all areas of Hong Kong. Whether you’re on Hong Kong Island, in Kowloon, or out in the New Territories, our service reaches you — you’re not restricted to whichever part of the city happens to be near our workshop.
How the Repair Process Works
- Contact us. Call, WhatsApp, or send a photo of the damage. This takes two minutes and costs nothing.
- Free consultation. We assess the damage — either from your photo or an in-person inspection — and tell you honestly whether it’s repairable.
- Get your quote. You receive a clear price estimate based on the actual damage, not a generic number.
- Confirm and book pickup. Once you’re happy to proceed, we schedule a free pickup at a time that works for you.
- We repair it. Your carpet or rug is repaired by our technicians using matched materials and techniques appropriate to the damage.
- Free delivery and final check. We deliver it back and you check the repair before we consider the job done.
No pressure at any stage — if you decide not to proceed after the free consultation, that’s completely fine.
Areas We Cover
We repair carpets and rugs across all of Hong Kong — Hong Kong Island, Kowloon, and the New Territories, including Central, Wan Chai, Stanley, Sai Kung, and the surrounding districts. Free pickup and delivery apply across our full service area, so wherever you are in Hong Kong, distance to a workshop isn’t something you need to worry about.
If you’re unsure whether we reach your specific building or district, just ask when you contact us — it’s a two-second answer, not something you should have to guess at.
Repair or Replace? How to Decide
This is genuinely one of the most common questions we get, and the honest answer is: it depends on the damage, not on how old the carpet is.
Repair usually makes sense when:
- The damage is localised (a tear, burn, or worn patch) rather than spread across the whole piece
- The carpet or rug has sentimental or antique value
- The rest of the carpet is still in good condition
- You want to avoid the cost and disruption of full replacement
Replacement may make more sense when:
- Damage is extensive and spread across large areas
- The carpet has reached the end of its structural life regardless of the damage
- The cost of extensive repair approaches the cost of a comparable new carpet
We’ll tell you honestly which category your carpet falls into during the free consultation — including if the honest answer is that repair isn’t worth it. That’s a harder sell for us in the short term, but it’s the only way to actually earn trust.
Common Concerns, Answered Honestly
“Is this going to be expensive?” It depends entirely on the damage — a small patch is inexpensive, a full antique rug reweave costs more because of the skill and time involved. You’ll get a clear estimate before you commit to anything, and the consultation itself is free.
“How fast can this actually happen?” Once you confirm the booking, pickup is arranged quickly, and most repairs are completed efficiently — larger or more delicate restoration work naturally takes longer than a simple patch. We’ll give you a realistic timeframe once we’ve seen the damage.
“Is this company actually reliable, or am I taking a risk?” We’ve operated in Hong Kong for 35 years — that’s not something a business manages by doing poor work and hoping nobody notices. Ask us for reviews or past project examples when you contact us; we’re happy to share them.
“Do you actually cover my area, or just certain districts?” Yes — we cover Hong Kong Island, Kowloon, and the New Territories, with free pickup and delivery included across all of it.
“What if I’m not sure how much damage there is?” That’s exactly what the free consultation is for. Send a photo, or let us come take a look — you don’t need to diagnose it yourself.
“What actually affects the price?” Damage size, carpet material, type of damage, and colour-matching difficulty. See the pricing section above for the full breakdown.
“How do I actually book this?” Call or WhatsApp us. That’s it — no forms to fill out unless you prefer to book online.
“What happens after I contact you?” We respond, assess the damage (photo or in-person), give you a free quote, and if you’re happy, we schedule the free pickup. Nothing happens without your confirmation.
FAQ
How much does carpet repairing cost in Hong Kong? It depends on the damage — a small patch costs less than extensive reweaving or antique rug restoration. We provide a free, no-obligation quote after seeing the damage, either from a photo or an in-person inspection.
Do you offer free pickup and delivery for carpet repair? Yes. We collect your carpet or rug from your home or office anywhere in Hong Kong and deliver it back once the repair is finished, at no extra cost.
Can a burnt, torn, or pet-damaged carpet actually be repaired? In most cases, yes. Localised damage — burns, tears, holes, chew marks — can usually be patched or rewoven so it’s not noticeable. Very extensive or widespread damage may be better addressed with replacement, and we’ll tell you honestly if that’s the case.
How long does carpet repairing take? It depends on the size and type of the repair. Small patches are quick; larger restoration work, especially on antique or hand-knotted rugs, takes longer because it’s done by hand. You’ll get a realistic timeframe during your free consultation.
Will the repair actually be invisible, or will you be able to tell? Our technicians match colour, texture, and weave as closely as possible so the repair blends into the surrounding carpet. On some materials and damage types, a very close inspection may still reveal where the repair was done — we’ll be upfront with you about what to realistically expect for your specific piece.
Is carpet repair cheaper than buying a new carpet? For localised damage, yes — repair is almost always more affordable than full replacement. For carpets with extensive, widespread damage, we’ll help you compare the real cost of repair versus replacement so you can make an informed choice.
Which areas of Hong Kong do you serve? All of them — Hong Kong Island, Kowloon, and the New Territories, with free pickup and delivery included throughout.
Can you repair antique, Persian, or hand-knotted rugs? Yes, this is a specialist part of what we do. Antique and hand-knotted rugs are repaired by hand, matching original materials and weave technique as closely as possible, since these pieces need a different approach than a standard machine-made carpet.
Do I need an appointment, or can I just contact you directly? Just contact us directly — call, WhatsApp, or send a photo. We’ll arrange the consultation and pickup around your schedule.
How do I know if my carpet is worth repairing? Send us a photo or let us inspect it in person, free of charge. We’ll tell you honestly whether repair makes sense, or whether replacement would serve you better — we’d rather give you the right answer than the answer that gets us a sale.
Get Your Free Quote
Whatever’s happened to your carpet or rug — a burn, a tear, a seam that’s given up, or a rug that’s been in the family for decades — the first step costs nothing. Send us a photo, tell us what happened, and we’ll give you an honest answer about what it will take to fix it.
Free pickup. Free consultation. 35 years of carpets and rugs repaired across Hong Kong.
